Your next booking is probably awake on the other side of the world.
Voice + Chat agents for travel businesses
Trip inquiry capture, booking assistance, and 24/7 availability across time zones — all managed for you.
Meta Squad AI provides managed voice and chat agents for travel and tourism businesses. We capture trip details, handle booking inquiries, and provide 24/7 coverage across time zones. Our agents collect destination, dates, group size, and preferences—so your team can focus on creating memorable experiences.
The challenge
Common pain points we hear from travel & tourism businesses:
- Inquiries come from all time zones
- Trip planning questions take staff time
- Booking details complex to capture
- Last-minute changes need handling
- After-hours inquiries lost
- Follow-ups on quotes inconsistent
- Seasonal demand overwhelms staff
- Competitors respond faster
The outcome
What travel & tourism businesses achieve with our AI agents:
- 24/7 availability across time zones
- Trip details captured upfront
- Complex booking info documented
- Changes handled efficiently
- Never lose after-hours inquiries
- Automated quote follow-ups
- Scale for seasonal demand
- Fastest response in market
What we automate
Voice and chat agents for inbound and outbound automation.
Voice Inbound
- 24/7 call answering
- Trip inquiry capture
- Booking questions
- Itinerary changes
- Availability checks
- Group booking inquiries
Voice Outbound
- Booking confirmations
- Trip reminders
- Quote follow-ups
- Post-trip surveys
- Loyalty program updates
- Promotional campaigns
Chat Inbound
- Website lead capture
- Trip planning assistance
- Booking inquiries
- FAQ responses
- Availability searches
- Quote requests
Chat Outbound
- Booking confirmations
- Trip reminders
- Quote follow-ups
- Travel tips
- Promotional offers
- Review requests
What your agents handle
Common scenarios and the information we capture for your team.
Why people call
- Trip inquiry and planning
- Package availability
- Group booking request
- Itinerary modification
- Cancellation or refund question
- Payment inquiry
- Travel insurance question
- Destination information
- Airport transfer booking
- Special request or accommodation
- Emergency travel situation
What we capture
- Destination and travel dates
- Number of travelers
- Budget range
- Type of experience sought
- Special requirements or accessibility needs
- Accommodation preferences
- Transportation needs
- Activities of interest
- Best callback number
- Booking timeline
Smart routing
Urgent situations escalate immediately. Routine requests route efficiently.
Immediate escalation
- Traveler stranded or emergency
- Flight cancellation affecting booking
- Medical emergency during trip
- Lost documents while traveling
Handoff destinations
- Quote request queue
- Booking confirmation process
- Emergency travel assistance
- Group sales team transfer
How it works
Done-for-you implementation. We handle the technical work.
Discovery
We learn your offerings, booking process, and customer segments.
Implementation
Custom agents for travel business workflows.
Go-live
Agents start capturing inquiries across time zones.
Optimization
Refinement for conversion and customer satisfaction.
Estimate your opportunity
Missed calls and slow follow-ups cost revenue. Enter your numbers to see the potential impact.
Your numbers
Estimated opportunity
- 10 missed calls/week x $1,500 avg job = $15,000/week at risk
- At 25% close rate = $3,750/week potential lost revenue
- That is $15,000/month opportunity
With AI agents:
- Every call answered, 24/7
- Leads qualified and booked automatically
- Follow-ups sent without manual effort
This is an estimate based on your inputs. Actual results vary based on business factors.
Get a personalized assessmentWhat we track
Key metrics we monitor to ensure your agents perform.
Frequently asked questions
Can the AI handle complex trip inquiries?+
Yes. It captures destination, dates, group size, preferences, and budget for your team to quote.
What about time zone coverage?+
The AI is available 24/7, ensuring you never miss inquiries from any time zone.
How does it handle emergencies?+
Urgent travel issues route to your on-call team or emergency line immediately.
Related industries
Explore solutions for similar businesses.
Ready to automate your travel & tourism operations?
Book a consultation and we will map your workflows, recommend the right products, and outline implementation.
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