If your industry isn't listed, we can still build it.
Voice + Chat agents for your industry
Custom automation tailored to your specific workflow and customer needs — all managed for you.
Meta Squad AI builds custom voice and chat agents for any industry. We learn your specific workflow, terminology, and customer journey—then build automation that fits. Our team handles the entire process from discovery to optimization, so you get a solution tailored to your exact needs.
The challenge
Common pain points we hear from custom businesses:
- Your workflow doesn't fit standard templates
- Industry-specific terminology required
- Unique customer journey needs mapping
- Complex routing rules needed
- Integration with proprietary systems
- Compliance requirements to meet
- Seasonal patterns unique to your business
- No off-the-shelf solution fits
The outcome
What custom businesses achieve with our AI agents:
- Custom automation for your exact workflow
- Industry terminology incorporated
- Customer journey mapped and automated
- Complex routing rules implemented
- Integration with your systems
- Compliance requirements met
- Seasonal patterns handled
- Solution built for your needs
What we automate
Voice and chat agents for inbound and outbound automation.
Voice Inbound
- 24/7 call answering
- Industry-specific intake
- Custom qualification flows
- Appointment scheduling
- Complex routing
- After-hours handling
Voice Outbound
- Custom follow-up sequences
- Appointment reminders
- Campaign outreach
- Customer satisfaction
- Reactivation programs
- Payment reminders
Chat Inbound
- Website lead capture
- Custom inquiry flows
- Appointment scheduling
- FAQ automation
- Support routing
- Document collection
Chat Outbound
- Custom follow-ups
- Appointment reminders
- Status notifications
- Campaign messaging
- Payment reminders
- Feedback collection
What your agents handle
Common scenarios and the information we capture for your team.
Why people call
- General inquiry about services
- Appointment or booking request
- Pricing or quote request
- Support or troubleshooting
- Billing or payment question
- Status inquiry
- Feedback or complaint
- Emergency or urgent matter
- New customer registration
- Existing customer account question
What we capture
- Nature of inquiry
- Urgency level
- Contact information
- Preferred callback time
- Account or reference number if applicable
- Best way to reach you
- Previous interaction history
- Specific requirements or preferences
Smart routing
Urgent situations escalate immediately. Routine requests route efficiently.
Immediate escalation
- Emergency or safety concern
- High-value customer identified
- Complex issue requiring specialist
- Escalation requested by caller
Handoff destinations
- General inquiry queue
- Urgent matter escalation
- Specialist team routing
- Callback scheduling
How it works
Done-for-you implementation. We handle the technical work.
Discovery
Deep dive into your specific workflow and requirements.
Design
Custom solution architecture for your needs.
Implementation
Build and configure your unique solution.
Optimization
Continuous refinement for your goals.
Estimate your opportunity
Missed calls and slow follow-ups cost revenue. Enter your numbers to see the potential impact.
Your numbers
Estimated opportunity
- 10 missed calls/week x $500 avg job = $5,000/week at risk
- At 30% close rate = $1,500/week potential lost revenue
- That is $6,000/month opportunity
With AI agents:
- Every call answered, 24/7
- Leads qualified and booked automatically
- Follow-ups sent without manual effort
This is an estimate based on your inputs. Actual results vary based on business factors.
Get a personalized assessmentWhat we track
Key metrics we monitor to ensure your agents perform.
Frequently asked questions
What industries can you support?+
We've built solutions for dozens of industries. If it involves customer communication, we can help.
How custom can the solution be?+
Completely custom. From conversation flows to integrations to reporting.
What about unique compliance requirements?+
We work with your compliance team to ensure all requirements are met.
Ready to automate your custom operations?
Book a consultation and we will map your workflows, recommend the right products, and outline implementation.
Book a consult