Good intake protects your time—and your conflicts.
Voice + Chat agents for law firms
Lead qualification, consultation scheduling, and 24/7 client intake — all managed for you.
Meta Squad AI provides managed voice and chat agents for law firms. We qualify leads, capture case details, and schedule consultations—without providing legal advice. Our agents screen for practice area, urgency, and basic conflicts information to protect your time.
The challenge
Common pain points we hear from law firms businesses:
- Potential clients call after hours
- Initial consultation no-shows
- Lead qualification takes attorney time
- Intake process is inconsistent
- Follow-ups on consultations inconsistent
- Competitors answer when you can't
- Case details incomplete at first meeting
- Staff overwhelmed with intake calls
The outcome
What law firms businesses achieve with our AI agents:
- 24/7 lead capture
- Reduced consultation no-shows
- Leads pre-qualified before attorney time
- Consistent intake process
- Automated consultation follow-ups
- Never lose leads to competitors
- Complete case details before meetings
- Staff focused on case work
What we automate
Voice and chat agents for inbound and outbound automation.
Voice Inbound
- 24/7 call answering
- Lead qualification
- Consultation scheduling
- Practice area routing
- Conflict check initiation
- After-hours intake
Voice Outbound
- Consultation reminders
- Document request follow-ups
- Case status updates
- Payment reminders
- Deadline reminders
- Satisfaction surveys
Chat Inbound
- Website lead capture
- Practice area inquiries
- Consultation scheduling
- FAQ responses
- Intake form completion
- Hours and location info
Chat Outbound
- Consultation reminders
- Document requests
- Case updates
- Payment reminders
- Deadline notifications
- Post-case feedback
What your agents handle
Common scenarios and the information we capture for your team.
Why people call
- Consultation request
- Case status inquiry
- Document submission question
- Billing inquiry
- Attorney availability
- Court date information
- New matter intake
- Referral inquiry
- After-hours emergency
- Settlement status question
What we capture
- Practice area needed
- Brief case description
- Opposing party name (high-level)
- Timeline or urgency
- Jurisdiction if relevant
- Preferred consultation window
- How they found you
- Best callback number
Smart routing
Urgent situations escalate immediately. Routine requests route efficiently.
Immediate escalation
- Imminent deadline mentioned
- Emergency custody situation
- Active arrest or detention
- Time-sensitive court matter
Handoff destinations
- Consultation scheduling queue
- Attorney callback for urgent matters
- Existing client case team routing
- Billing department transfer
How it works
Done-for-you implementation. We handle the technical work.
Discovery
We learn your practice areas, intake process, and qualification criteria.
Implementation
Custom agents for legal client intake.
Go-live
Agents start capturing and qualifying leads.
Optimization
Refinement for lead quality and conversion.
Estimate your opportunity
Missed calls and slow follow-ups cost revenue. Enter your numbers to see the potential impact.
Your numbers
Estimated opportunity
- 10 missed calls/week x $2,000 avg job = $20,000/week at risk
- At 25% close rate = $5,000/week potential lost revenue
- That is $20,000/month opportunity
With AI agents:
- Every call answered, 24/7
- Leads qualified and booked automatically
- Follow-ups sent without manual effort
This is an estimate based on your inputs. Actual results vary based on business factors.
Get a personalized assessmentWhat we track
Key metrics we monitor to ensure your agents perform.
Frequently asked questions
How does the AI qualify leads?+
It asks about case type, timeline, and key facts to determine fit for your practice areas.
Is it confidential?+
Yes. All conversations are handled with attorney-client confidentiality considerations.
Can it handle multiple practice areas?+
Yes. Routing based on case type to appropriate attorneys or departments.
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Ready to automate your law firms operations?
Book a consultation and we will map your workflows, recommend the right products, and outline implementation.
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