New patients call after work. If they wait until morning, they book elsewhere.
Voice + Chat agents for dental practices
Patient scheduling, recall reminders, and 24/7 availability — all managed for you.
Meta Squad AI provides managed voice and chat agents for dental practices. We handle new patient intake, recall scheduling, and after-hours inquiries. Our agents capture visit reason, insurance type, and preferred times—then route appropriately based on urgency.
The challenge
Common pain points we hear from dental clinics businesses:
- Front desk overwhelmed with scheduling calls
- Missed calls during procedures
- Recall reminders inconsistent
- New patient inquiries lost after hours
- No-shows waste chair time
- Insurance questions take staff time
- Follow-ups on treatment plans inconsistent
- Emergency calls need after-hours handling
The outcome
What dental clinics businesses achieve with our AI agents:
- Scheduling calls handled automatically
- No missed calls during procedures
- Automated recall reminders
- 24/7 new patient capture
- Reduced no-shows with reminders
- Common insurance questions answered
- Treatment plan follow-ups automated
- After-hours emergency routing
What we automate
Voice and chat agents for inbound and outbound automation.
Voice Inbound
- 24/7 call answering
- Appointment scheduling
- New patient intake
- Insurance questions
- Hours and location info
- Emergency call routing
Voice Outbound
- Appointment reminders
- Recall notifications
- Treatment plan follow-ups
- Post-procedure check-ins
- Payment reminders
- Reactivation campaigns
Chat Inbound
- Website lead capture
- Appointment scheduling
- New patient inquiries
- FAQ responses
- Insurance questions
- Hours and services info
Chat Outbound
- Appointment reminders
- Recall notifications
- Treatment follow-ups
- Post-procedure care tips
- Payment reminders
- Promotional campaigns
What your agents handle
Common scenarios and the information we capture for your team.
Why people call
- New patient appointment
- Cleaning recall scheduling
- Emergency pain or swelling
- Insurance coverage question
- Reschedule existing appointment
- Billing inquiry
- Cosmetic consultation request
- Referral to specialist
- Post-procedure question
- Office hours or location
What we capture
- New or returning patient
- Reason for visit and urgency
- Preferred appointment times
- Insurance type (general category)
- Provider preference if any
- Last dental visit (approximate)
- Best callback number
- Any urgent symptoms
Smart routing
Urgent situations escalate immediately. Routine requests route efficiently.
Immediate escalation
- Severe pain or swelling
- Trauma to teeth or jaw
- Uncontrolled bleeding after procedure
- Signs of infection spreading
Handoff destinations
- New patient intake queue
- Recall scheduling confirmation
- Urgent care routing note
- Billing department callback
How it works
Done-for-you implementation. We handle the technical work.
Discovery
We learn your practice workflow, scheduling rules, and patient communication.
Implementation
Custom agents for dental practice operations.
Go-live
Agents start handling calls and patient communication.
Optimization
Refinement for patient satisfaction and efficiency.
Estimate your opportunity
Missed calls and slow follow-ups cost revenue. Enter your numbers to see the potential impact.
Your numbers
Estimated opportunity
- 15 missed calls/week x $200 avg job = $3,000/week at risk
- At 50% close rate = $1,500/week potential lost revenue
- That is $6,000/month opportunity
With AI agents:
- Every call answered, 24/7
- Leads qualified and booked automatically
- Follow-ups sent without manual effort
This is an estimate based on your inputs. Actual results vary based on business factors.
Get a personalized assessmentWhat we track
Key metrics we monitor to ensure your agents perform.
Frequently asked questions
Can the AI book dental appointments?+
Yes. We can connect to your practice management system during implementation for scheduling.
How does it handle emergency calls?+
True dental emergencies route to your on-call dentist or emergency line immediately.
What about recall reminders?+
Automated reminders for cleanings and check-ups significantly improve recall rates.
Related industries
Explore solutions for similar businesses.
Ready to automate your dental clinics operations?
Book a consultation and we will map your workflows, recommend the right products, and outline implementation.
Book a consult