When it's electrical, people call stressed—your intake has to be clean.
Voice + Chat agents for electricians
Safety-critical call handling, job qualification, and 24/7 availability — all managed for you.
Meta Squad AI manages voice and chat agents for electrical contractors. We handle safety-critical triage, capture job details, and route urgent calls appropriately. Our agents identify hazardous situations and escalate immediately while collecting the information your techs need.
The challenge
Common pain points we hear from electricians businesses:
- Electrical emergencies require immediate response
- Safety-critical calls get mixed with routine requests
- Missed calls during jobs cost revenue
- Incomplete info leads to wasted trips
- No way to qualify job complexity upfront
- Follow-ups on estimates are inconsistent
- After-hours calls go unanswered
- Competitors pick up what you miss
The outcome
What electricians businesses achieve with our AI agents:
- Every safety-critical call flagged and escalated
- Routine vs emergency calls separated instantly
- Complete job info captured before dispatch
- No missed calls even during busy periods
- Job complexity assessed upfront
- Automatic estimate follow-ups
- 24/7 availability for emergencies
- Scale capacity without adding staff
What we automate
Voice and chat agents for inbound and outbound automation.
Voice Inbound
- 24/7 emergency call answering
- Safety hazard identification
- Appointment booking
- Job scope qualification
- Emergency escalation
- After-hours handling
Voice Outbound
- Appointment confirmations
- Estimate follow-ups
- Post-service calls
- Maintenance reminders
- Payment reminders
- Reactivation campaigns
Chat Inbound
- Website lead capture
- Service inquiry qualification
- Appointment scheduling
- FAQ responses
- Emergency routing
- Quote requests
Chat Outbound
- Appointment reminders
- Estimate follow-ups
- Maintenance alerts
- Post-service feedback
- Promotional campaigns
- Payment reminders
What your agents handle
Common scenarios and the information we capture for your team.
Why people call
- No power in part of home
- Breaker keeps tripping
- Panel upgrade inquiry
- Outlets not working
- Flickering lights
- EV charger installation
- Generator installation quote
- Outdoor lighting request
- Smoke from outlet or switch
- Burning smell near electrical
What we capture
- What's affected (whole house, room, single outlet)
- Breaker behavior (tripping, won't reset)
- Any burning smell or sparks
- Property type and age
- Access to panel location
- Preferred service window
- Best callback number
- Medical equipment dependency
Smart routing
Urgent situations escalate immediately. Routine requests route efficiently.
Immediate escalation
- Sparks or smoke visible
- Burning smell from outlets or panel
- Repeated breaker trip with heat
- Medical equipment without power
- Water near electrical
Handoff destinations
- On-call tech for emergencies
- Dispatcher queue for service calls
- Estimate request queue
- Callback for office hours
How it works
Done-for-you implementation. We handle the technical work.
Discovery
We learn your service types, safety protocols, and scheduling rules.
Implementation
Custom agents for electrical-specific call handling.
Go-live
Your agents start with full safety protocol monitoring.
Optimization
Continuous refinement based on call patterns.
Estimate your opportunity
Missed calls and slow follow-ups cost revenue. Enter your numbers to see the potential impact.
Your numbers
Estimated opportunity
- 10 missed calls/week x $500 avg job = $5,000/week at risk
- At 35% close rate = $1,750/week potential lost revenue
- That is $7,000/month opportunity
With AI agents:
- Every call answered, 24/7
- Leads qualified and booked automatically
- Follow-ups sent without manual effort
This is an estimate based on your inputs. Actual results vary based on business factors.
Get a personalized assessmentWhat we track
Key metrics we monitor to ensure your agents perform.
Frequently asked questions
How does it handle electrical emergencies?+
Sparking, burning smells, outages affecting medical equipment — these trigger immediate escalation to your emergency line.
Can it qualify job complexity?+
Yes. It asks about panel age, existing wiring, permit requirements to help you estimate before dispatch.
Does it integrate with my tools?+
We can connect to your tools during implementation where needed. Ask about your specific systems.
What about after-hours calls?+
The AI handles routine scheduling and escalates true emergencies based on your protocols.
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Ready to automate your electricians operations?
Book a consultation and we will map your workflows, recommend the right products, and outline implementation.
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